Swim instructor at the edge of a backyard pool talking with a young swimmer
POOL LESSON POLICIES

Clear, fair policies for private backyard swim lessons

How it works

Bookings, payments & your agreement

When you book, you confirm you accept our cancellation policy and that your pool is lesson-ready. We deliver lessons to backyard pools within a 30 km radius of Albury, so please check your address is in our area before booking. Here's how scheduling, payments, and changes work with Your Pool Swim School.

Hands holding smartphone displaying rental trailer booking interface with specifications and availability information on digital screen

Pick a time that suits you

Lock in your package today to secure your preferred timeslots before they fill up. Don't worry - our flexible booking ensures we always schedule around your family's busy routine, not the other way around.

Laptop screen displaying completed transaction confirmation and secure payment release in escrow system interface

Pay once and focus entirely on your goals

Booking a package upfront saves you from the weekly hassle of inoices, card swipes, and admin. It locks in your preferred timeslot, streamlines your schedule, and lets you focus 100% of your energy on your progress- not payments.

Calendar and pen beside a pool noodle in a sunny backyard pool setting

Easy rescheduling

Plans change and kids get sick. Just let us know with a minimum of 24 hours and you can find another spot that suits your group or allow another child to attend as a replacement.

Swim instructor talking with a parent beside a backyard pool

Clear cancellation policy

We know life happens! If you need to cancel please give us 24 hours' notice By booking, you accept this policy: give us at least 24 hours' notice so we can offer the spot to someone on our waiting list. With 24 hours notice you have the option to send a replacement swimmer or rebook the lesson (makeup session myst be completed within 3 weeks)

Smartphone with a lesson reminder message near pool water

Confirmation & reminders

You'll get a quick confirmation at booking and again before we arrive, so the details — and that you have accepted our policies — are always clear.

Swim instructor greeting a parent at a backyard pool gate

Lesson-ready pool, agreed at booking

Booking also confirms your pool is lesson-ready: safe access, compliant pool fence and clear water. Contact us and we'll sort the details together.

Good to know

We still teach when it's raining (and other honest answers)

We'll come rain, shine, or anything in between, as long as your pool is safe and ready. Here's how we handle the things you might be wondering about.

Swim instructor kneeling at pool edge during light rain

Rainy day lessons

Light rain won't cancel us. We're already wet, anyway. Lessons will be paused or rescheduled in the event of lightniing, severe thunderstorms, or heavy downpours that impair visibility.

Pool thermometer floating in clear water, measuring temperature precisely

Pool water temp

We suggest at least 28 degrees for little ones. Cooler is fine for older swimmers.

Clean and clear residential backyard pool

Clear water, clear lesson

Sparkling, perfectly balanced water is our number one safety priority.Maintaining crystal-clear visibiity ensures our instructors can see every child clearly at all times. Thankyou for keeping your pool pristine, safe, and ready for learning!

Parent watching swimming lesson from poolside

You stay close by

Stay within sight and earshot during lessons. For under-sixes, we ask you to stay poolside.

Swimsuit and goggles on pool deck

Come as you are

Goggles and swim caps are optional. No fancy gear required, just a swimsuit and a smile.

Secure backyard pool with childproof gate

Safe pool, safe lesson

Working gates that self-close, no hazards nearby, no items leaning against the pool fence and clean water. We'll confirm before the first lesson.

OUR PROMISE

One clear plan, right from the first visit

You get straightforward policies, a pool we check together, and a coach who stays patient. That's how we build comfort in South Albury.

Got questions before you book?

Book your first lesson today.

After our opening date (17/10/2026) choose a time that works, and we'll bring the lessons to your backyard pool in Albury-Wodonga.